Your feedback is important to us, it helps us understand what we are doing well and what we can improve on. Below are a selection of the latest reviews and feedback from our previous customers taken from the top 3 social media platforms.
If for any reason, you are not happy or have a question regarding our service, we would really appreciate if you gave us the opportunity to put things right. We do our very best to give a great service but we are just human after all and we will always aim to put any issues right. You can get in touch directly via our contact page.

Melanie168
2021-10-30
Excellent service
My husband and I holidayed in County Mayo very recently and needed to get to the Belmullet area from Knock Airport. We considered hiring a car but were so very pleased to discover the fantastic service being offered by Ireland West Taxis. Damien the owner answered our emails promptly and efficiently which gave us much confidence. We were delighted to be met at Knock Airport by our driver PJ who drove us to our destination. On our return journey Damien was ready and waiting for us when we arrived at the pick up point. The service was simply excellent and we would have no hesitation in recommending Damien and his company.

Ellenkearneyy
2020-07-09
Made pay fare two weeks later after they made the mistake ??
Initially I thought it was a great idea taxi men running their own services, but now I’ve gotten a phone call being charged with a taxi fare from two weeks ago when the taxi driver was the one who had said its paid for when it wasn’t. It was on my account but my boyfriend got the taxi and now we’re being made pay the €30 ?? I understand accidents happen and we pay for taxis we didn’t try not pay, I just think the taxi man who made the mistake should pay the fare Seeing as we done nothing wrong and had the money then but don’t now. Never again gonna support this app absolute joke.

Kerry H
2020-02-19
Thank you
This company is amazing my father was travailing from London and we arranged for a great and meet at Ireland knock airport on the day of departing he found out his flight had been cancelled due to a coming storm and he had to travel to Dublin and Ireland west taxis and tours actually contacted my father and told him what he can do to make sure he gets to where he needs to go even gave him directions to a local bus firm we eventually got my father to knock airport at 3am in the morning may I add !!! and he was greeted by a wonderful man who was on the other end of the phone every second my father needed him during his time away the customer service of this company is unbelievable I could not recommend them more they are amazing !!!! My dad will defiantly be returning again and be using this company every-time you will never find another company who care about there clients more the amount of effort and time they spent calling us in London to help us with our trip they helped us with things that wasn’t even there problem seriously I was so surprised I thought it was to good to be true
And to top it of there pricing !!!! Is amazing so cheap for the quality of service they provide

Yasmin H
2020-01-23
Second to none service
Me & my friend booked an airport return from Knock to Ballina. Drivers extremely punctual. Both drivers were really friendly and was giving us information on the local area and really good recommendations on where to eat/drink. As we had extra time before our flight, the driver who returned us to the airport went out of his way to take us to JJ Finans in Charlestown to visit and we had a pint of Guinness. Unreal experience as I'm a big Liam Gallagher fan. Memories we will not forget. I would not hesitate to use again.

Amer S
2020-01-08
Trip to Ireland
A very pleasent trip, an exellent and very reliable service. We were able to get bookings at short notice.
Would definitley use them again and highly recommed them.
Damien Scally took all the stress out of our travelling experience. We had family members traveling on different dates but Damien was at the arrivals to recieve everytime.

nellie1965
2019-12-16
Highly recommended
Our 2nd time with Damien and once again it was top draw, on time waiting for us at both ends of the journey and great banter too. It’s so much easier to get a transfer and take all the hassle out and I would recommend Damien every time. And the big bonus is that it’s good value too. Would recommend him to all my family and friends

Charlotte C
2019-10-21
Fantastic Service!
Damien was absolutely brilliant. Waiting for us on arrival at the airport, and for our return trip. He has a fantastic personality which made our transfers a pleasant experience. Will definitely use this service again, highly recommend.

siobhankelly07
2019-08-30
Highly recommend
We used Ireland West Taxis and Tours for transfers to and from Knock Airport for a family wedding. Very good service, great price and excellent communication, would highly recommend 👍

Rinette Gama
2019-08-27
Absolutely brilliant
Damien and Ireland west taxis are the most reliable, most trustworthy taxi company. My flight was delayed but they were there to receive me and collect me too.
I will always use and totally recommend them to everyone who needs transport.
Flexible, reliable and honest
Thank you

Lucia E
2019-08-06
Great service
We booked a bus for 20 from Knock airport and return. The price was very good and Damien was easy to contact and very accommodating.
Sean, the driver, was pleasant, chatty and happy to drop-off as we instructed.
Dependable and provided a great service. What more could we ask for?
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Tripadvisor rating score: 5.0 of 5, based on 68 reviews

I'd have no qualms about using them again.


MrKite9
10/29/2023
I do NOT recommend this company. They were both uncomfortable and unsafe.
First of all, I selected and paid for a 24-passenger minibus but received a 16-passenger van for 17 people (it did have an extra jump seat in the front). It was uncomfortable and not what we'd paid for.
The worst part was that one of the passengers was a child, so I'd both made a note on the booking and then called to confirm the day before that they would have a booster seat. I was told that the vehicle had lap-belts and therefore no booster seat would be needed. The vehicle we got instead had shoulder harnesses, so that passenger should have had a booster seat, but none was available.
First of all, I selected and paid for a 24-passenger minibus but received a 16-passenger van for 17 people (it did have an extra jump seat in the front). It was uncomfortable and not what we'd paid for.
The worst part was that one of the passengers was a child, so I'd both made a note on the booking and then called to confirm the day before that they would have a booster seat. I was told that the vehicle had lap-belts and therefore no booster seat would be needed. The vehicle we got instead had shoulder harnesses, so that passenger should have had a booster seat, but none was available.

Jessica Freidly
8/08/2023


33glyns
7/20/2023
I used the Ireland West Taxis twice when I visited Knock, Ireland in 2023 and in 2022. The driver, Damien, was exceptionally helpful, prompt, and courteous. Also, he gave me lots of great information about places to visit in west Ireland. I would definitely use this service next year when I go back to Ireland for a visit again.

Janet Fradette
4/25/2023


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4/25/2023



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